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Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

case study on business process management advice  : Customer Service (Wikipedia) Case Study: VAI Improves Customer Service with Business Portal Improve Customer Service is also known as : Improve Customer Service , Voice Customer , Customer Service Email , Customer Experience , Customer Care Solutions , Customer Service Training Programs , Business Solutions , Improve Customer Satisfaction , Customer Service Surveys , Customer Loyalty Training , CRM Software , Improving Customer Satisfaction . Overview The Challenge VAI needed to enhance customer Read More

Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » case study on business process management advice


Improving Human Capital Management in the Public Sector
Given the challenges facing governmental human resources (HR) departments, HR organizations need to take a hard look at their operations, and face the realities

case study on business process management advice  own organizations. In each case, there is a different emphasis on the most appropriate mix of speed versus deliberation, risk versus lexibility, inputs versus outputs and eficiency versus effectiveness. Given the challenges faced by government agencies and their HR departments, it is incumbent on HR organizations to take a hard look at their existing HR operations and face the realities of what is and is not working. With shared services being the largely predominant organizational structure for Read More
Continuous Improvement Case Study: Taking Baby Steps towards Tangible Benefits
To improve supply chain operations with a fresh look and new ideas, Harris Tea worked with a consulting firm, Supply Chain Consultants. The objective was to

case study on business process management advice  Improvement Case Study: Taking Baby Steps towards Tangible Benefits Introduction Continuous improvement is a phrase suggesting that a process or product gets better as knowledge and experience accumulates over time. At Harris Tea , continuous improvement includes investing in application software. Already blessed with a strong technology backbone, Harris sought further improvements. To get a fresh look and new ideas, it turned to an outside consultant. Within the process of consultation, Read More
Case Study: VAI Increases Revenue by Offering Integrated Web 2.0 Applications
Today’s leading-edge business applications go beyond mere Web enablement, where publishing information to the Web is the primary motive (referred to nowadays as

case study on business process management advice  : Enterprise portal (Wikipedia) Case Study: VAI Increases Revenue by Offering Integrated Web 2.0 Applications S2K Enterprise Portal is also known as : S2K Enterprise Portal , VAI S2K E-Business , Vormittag Associates, Inc. VAI , VAI S2K Enterprise , VAI Implements E-Commerce , Portal Software , Enterprise Portal System , Enterprise Portal Vendors , Integrated Enterprise Portals Applications , Integrated Web Applications , Web 2.0 Ajax Integrated Applications , Web 2.0 Applications Developers , Read More
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

case study on business process management advice  register and, in the case of e-learning, actually begin the course. How competencies guide every aspect of Talent management According to Bersin & Associates, competencies are valuable in guiding every aspect of talent management. Let's look at the specific contribution competencies can make at each step of the process. Performance Management Competencies provide objective standards the organization can define ahead of time and use to measure subsequent performance. Competencies create a common language Read More
Oracle Enterprise Asset Management
Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and

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Revamping Data Management: Big Data Proves Catalyst to Updating Data Management Strategies
Data management plays a key role in helping organizations make strategic sense of their data and how to best use it. Organizations with data management maturity

case study on business process management advice  data management, data management strategy, managing complex data sources, big data, data management adoption, big data management Read More
MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services

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SAP BusinessObjects Edge Business Intelligence: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

case study on business process management advice   Read More
Driving SMB Efficiency with Business Intelligence
In the coming year, many companies will shift focus to business growth. However, continued economic volatility means that they will also need to keep costs in

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Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

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Creating Business Value through Location-based Intelligence
Despite growth in online and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and

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Intellicus Enterprise Reporting and Business Insights Platform (V7.0) Business Intelligence Certification Report
Intellicus Enterprise Reporting and Business Insights Platform Version 7.0 (Intellicus) has been TEC Certified as a business intelligence solution. Intellicus's

case study on business process management advice  Intellicus, Enterprise Reporting and Business Insights Platform, TEC certification, BI, business intelligence, data analysis, enterprise reporting Read More
Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

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Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

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