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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 case study on business process management advice


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

case study on business process management advice  : Customer Service (Wikipedia) Case Study: VAI Improves Customer Service with Business Portal Improve Customer Service is also known as : Improve Customer Service , Voice Customer , Customer Service Email , Customer Experience , Customer Care Solutions , Customer Service Training Programs , Business Solutions , Improve Customer Satisfaction , Customer Service Surveys , Customer Loyalty Training , CRM Software , Improving Customer Satisfaction . Overview The Challenge VAI needed to enhance customer

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

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Documents related to » case study on business process management advice

Improving Human Capital Management in the Public Sector


Given the challenges facing governmental human resources (HR) departments, HR organizations need to take a hard look at their operations, and face the realities of what works—and what doesn’t. Shared services are the largely predominant organizational structure for delivering HR, and public sector HR executives must determine what must be done to take their organizations to the next level.

case study on business process management advice  own organizations. In each case, there is a different emphasis on the most appropriate mix of speed versus deliberation, risk versus lexibility, inputs versus outputs and eficiency versus effectiveness. Given the challenges faced by government agencies and their HR departments, it is incumbent on HR organizations to take a hard look at their existing HR operations and face the realities of what is and is not working. With shared services being the largely predominant organizational structure for Read More

Continuous Improvement Case Study: Taking Baby Steps towards Tangible Benefits


To improve supply chain operations with a fresh look and new ideas, Harris Tea worked with a consulting firm, Supply Chain Consultants. The objective was to optimize the entire supply chain, not just the pieces.

case study on business process management advice  Improvement Case Study: Taking Baby Steps towards Tangible Benefits Introduction Continuous improvement is a phrase suggesting that a process or product gets better as knowledge and experience accumulates over time. At Harris Tea , continuous improvement includes investing in application software. Already blessed with a strong technology backbone, Harris sought further improvements. To get a fresh look and new ideas, it turned to an outside consultant. Within the process of consultation, Read More

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case study on business process management advice  : Enterprise portal (Wikipedia) Case Study: VAI Increases Revenue by Offering Integrated Web 2.0 Applications S2K Enterprise Portal is also known as : S2K Enterprise Portal , VAI S2K E-Business , Vormittag Associates, Inc. VAI , VAI S2K Enterprise , VAI Implements E-Commerce , Portal Software , Enterprise Portal System , Enterprise Portal Vendors , Integrated Enterprise Portals Applications , Integrated Web Applications , Web 2.0 Ajax Integrated Applications , Web 2.0 Applications Developers , Read More

Competency Management: the Compass for Strategic Talent Management


This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.

case study on business process management advice  register and, in the case of e-learning, actually begin the course. How competencies guide every aspect of Talent management According to Bersin & Associates, competencies are valuable in guiding every aspect of talent management. Let's look at the specific contribution competencies can make at each step of the process. Performance Management Competencies provide objective standards the organization can define ahead of time and use to measure subsequent performance. Competencies create a common language Read More

Oracle Enterprise Asset Management


Oracle Enterprise Asset Management (EAM) optimizes availability and utilization of assets. Oracle's products help companies manage inventory, equipment, and skilled personnel as well as match these resources to asset maintenance demands.

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MODX Web Content Management: Vendor Profile


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SAP BusinessObjects Edge Business Intelligence: Business Intelligence (BI) Competitor Analysis Report


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Driving SMB Efficiency with Business Intelligence


In the coming year, many companies will shift focus to business growth. However, continued economic volatility means that they will also need to keep costs in check to maintain healthy margins. Many small to medium businesses (SMBs) are investing in business intelligence (BI) solutions to assist with this effort. Find out what tools are necessary to provide BI and how a suite of BI tools can help SMBs improve efficiency.

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Creating Business Value through Location-based Intelligence


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