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Eccentex and Virtusa Team Up for Cloud Case Management
Eccentex, a provider of dynamic case management (DCM) software-as-a-service (SaaS) solutions using the multitenant cloud platform-as-a-service (PaaS) AppBase

dynamic case management  , a provider of dynamic case management (DCM) software-as-a-service (SaaS) solutions using the multitenant cloud platform-as-a-service (PaaS) AppBase , yesterday announced a partnership with global IT services company Virtusa Corporation . DCM, also known as adaptive case management, supports  evolving knowledge worker needs  and allows organizations to optimize case outcomes, improve customer services, and mitigate risk. This is a major partnership endorsement for Eccentex, as the company continues to Read More
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » dynamic case management


Choosing a Key Management Solution
The modern enterprise deploys a variety of server platforms, operating systems, and programming languages. A major barrier to deploying encryption has been the

dynamic case management  also support the traditional Dynamic Link Library (DLL). DLLs are used in older Microsoft and third party languages. There are many thousands of legacy applications that use this older approach to application development, and support for this approach is crucial for success on the Microsoft Windows platform. The many versions of Microsoft Windows can also present a challenge to the key management vendor. Typically the Enterprise customer will run a variety of third party solutions which require different Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

dynamic case management  combination of customer information, dynamic scripting, and built-in process management must help to ensure this consistent customer treatment. The contact or call center is constantly changing, and businesses need ever more powerful and flexible CRM tools that continually provide greater productivity, decreased costs, and enhanced service. Also, as many research and surveys report, companies have traditionally focused too heavily on technology in their contact centers, and have not paid enough attention Read More
Eccentex-Enabling Do-it-yourself Case Management
Various types of vendors and products have taken hold of the business process management (BPM) software market. While there are mainstream BPM providers such as

dynamic case management  solutions utilizing AppBase, its dynamic case management (DCM) PaaS platform. With ease of use, speed of implementation, security, and performance, AppBase provides a scalable multitenant cloud infrastructure for building complex enterprise-grade DCM applications that can increase business agility, improve productivity, optimize case outcomes, and reduce risk. AppBase—Private Label PaaS AppBase allows large and small information technology (IT) departments, independent consultants, and third-party Read More
Customer Relationship Management Strategies Part Four: Strategies and Case Study
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales

dynamic case management  luxury of mass communication, dynamic content, and instant recall. You can invest very little in Internet technology and receive a high return. Mid-market companies seldom capitalize on this relatively inexpensive tool. Consider a mass mailing of 100,000 households. The list would cost you a few hundred if not thousand of dollars. The print and paper would cost you more, and postage, if mailing in the US, would set you back about $17,000 (USD). If you're lucky, you will get a 10 percent response rate. Read More
Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

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Enhancing Governance, Risk, and Compliance through Effective Risk Management
Embedding governance, risk, and compliance (GRC) management into all business process has become imperative. Companies need to adopt a holistic view when it

dynamic case management  governance,risk management,and compliance,and compliance management,grc management,acess risk management,acess risk management software,grc initiatives,grc risk management,sap grc risk management,it grc management,sap grc enterprise role management Read More
Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work,

dynamic case management  Cash management,small to medium business,SMB,financial management,financial statements,income statement,balance sheets,statement of cash flows,cash management facilities,cash inflows,cash outflows,liquidity crunch,enterprise resource planning,ERP,accounting functions Read More
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

dynamic case management   Read More
Document Management and Digital Asset Management Is There a Difference and What Might It Be?
As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite

dynamic case management  document management,content,on-line,digital,asset DAM,DM,digital asset management,content management Read More
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

dynamic case management  SAP,crm,online customer relationship management,customer relationship management services,customer relationship management application,customer relationship management model,define customer relationship management,providing customer relationship management,presentation on customer relationship management,customer service,collaboration,microsoft customer relationship management,customer management,microsoft dynamics crm,microsoft crm Read More
Mobile Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Management
The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper

dynamic case management  SumTotal,mobile workforce,mobile workforce management,pdf,whitepaper,expense management,mobile expense management,workforce management,organizational goals Read More

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