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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 form designer can choose whether an action button is server side or client side

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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form designer can choose whether an action button is server side or client side  the PeopleSoft ERP product performs in the areas of client/server architecture and database management. Question: Is PeopleSoft designed as a fault tolerant environment? Exactly how is this accomplished? Is the failover manual or automatic? Mr. Daniels: PeopleSoft clients use a round robin approach to connect to application servers. The client has a configuration file that contains a number of IP address/port combinations that define the locations of the application servers that the particular client Read More

Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? - Part 2


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Extended Enterprise Resource Planning Vendor Shows Its Lean Side


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