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CRM and BPM: “We Goes Together Like Peas and Carrots”
In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship

gartner bpm summit 2009  quite converging disciplines in that Gartner found enough synergy to host its CRM and BPM summits back-to-back in Washington, D.C. in late 2008  (events I did not attend). While BPM vendors are beginning to offer more CRM capabilities, CRM vendors are “returning the favor” with BPM features (e.g., workflow and  business rules engines ). This process (no pun intended) may have begun several years ago. Namely, in 2005, the former Onyx Corporation (acquired by Consona Coporation in 2006 and meanwhile Read More
Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » gartner bpm summit 2009


The Wizardry of Business Process Management - Part 2
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts-and-parcels, and the software category’s

gartner bpm summit 2009  keynote presentation at the Gartner BPM Summit in San Diego . His theme was “Don’t just Survive…Capitalize.” Trefler began by reminding the audience that in today’s turbulent economy we are all “not in Kansas anymore,” and may just need some ruby slippers to find our way back home to profitability. If you have 14 minutes to spare, you can recapture the spirit of the event here . But before I start to paraphrase the spirited presentation, some introduction to Pegasystems and Trefler is in or Read More
Partner-Friendly Oracle Update - Part 2
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering. The analysis then moved into Oracle

gartner bpm summit 2009  software applications . At Gartner ’s recent BPM Summit , I learned that the success of Microsoft Office SharePoint Server (MOSS ) is due to the following three factors: Microsoft includes the product in its Windows Server operating system (OS ), so it is distributed widely and free via Windows SharePoint Services (WSS ); The product has enough appeal and functional features out-of-the-box , and is easy enough to set up, so that a competent businessperson can get it running without the information Read More
Implementing Business Process Management (BPM) to Drive Profitable Sales
Find out how this company succeeded in Implementing BPM to Drive Profitable Sales.

gartner bpm summit 2009  Business Process Management (BPM) to Drive Profitable Sales A company with a large customer base wanted to drive more profitable sales, improve customer relationships, and run a more efficient sales operation. Sound familiar? Find out how this company succeeded in Implementing BPM to Drive Profitable Sales . You’ll learn how a holistic, process-driven approach resulted in: renewal of the sales funnel process optimization of resources more efficient usage of time standardization of the sales Read More
TEC Certified: 2009 Vendor Wrap-up
With 2009 behind us, Technology Evaluation Center’s (TEC’s) research analyst team takes a brief look at some of the newest vendors to join its research roster.

gartner bpm summit 2009  Certified: 2009 Vendor Wrap-up With 2009 behind us, Technology Evaluation Center’s (TEC’s) research analyst team takes a brief look at some of the newest vendors to join its research roster. Pronto Navigator SAP Lombardi Spectrum HR Demand Solutions Enterprise Resource Planning (ERP) Solutions – Aleksey Osintsev Pronto Pronto Software Pty. Ltd . is mostly recognized in Australia (the country where it is headquartered) and in South Asia. It is currently putting a significant effort into gaining Read More
APICS 2009 Convention: Day 4 (Last Day)
The last day of the conference is different in three ways: there is no general session today; we have plant tours in the afternoon; and the exhibitors are gone

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Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The

gartner bpm summit 2009  BPM Suite 9.1 Business Process Management Product Certification Report Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst Read More
Appian BPM Suite
Appian Enterprise is a secure, scalable framework focusing on business processes. The suite offers the following business process management modules: Process

gartner bpm summit 2009  BPM Suite Appian Enterprise is a secure, scalable framework focusing on business processes. The suite offers the following business process management modules: Process Modeler, Process Engine, Rules Engine, Simulation, and Process Manager. For knowledge management, Appian Enterprise offers the Document Manager, Content Manager, Collaborative Tools, and Portal modules. Analytics capabilities include the Business Activity Manager, the Process Analytics module, the Business Analytics module, and the Read More
APICS 2009 Convention: Day 1
Arrived in Toronto, Ontario (Canada) to attend the APICS international convention and expo—hats off to the Canadian weather (cold!!!!!!!). This first day is

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Ultimus BPM Suite
Powered by Adaptive Discovery™, the Ultimus BPM Suite is a BPM solution that enables automated business processes to be deployed without complete maps.

gartner bpm summit 2009  BPM Suite Powered by Adaptive Discovery™, the Ultimus BPM Suite is a BPM solution that enables automated business processes to be deployed without complete maps. Ultimus changes the dynamics of process discovery and provides a short time to value for business process automation solutions that involve people, systems, and organizations. The BPM Suite includes models to address all phases of the process life cycle, including modeling, automating, managing, and optimizing. The BPM Suite runs on Read More
APICS 2009 Preview Webinar Series, Session 5: Managing Inventory in a Changing Economy
The 2009 APICS International Conference and Expo is starting next week in Toronto (Canada). One of the educational tracks is focusing on how to manage inventory

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TEC Certified BPM Suite: Bizagi Does It Again
Having improved many of its functionality features, Bizagi recently released version 9.1.6 of its business process management (BPM) software. I’m pleased to

gartner bpm summit 2009  Certified BPM Suite: Bizagi Does It Again Having improved many of its functionality features, Bizagi recently released version 9.1.6 of its business process management (BPM) software. I’m pleased to announce that the Bizagi BPM Suite 9.1.6 is a TEC Certified system for BPM functionality. See TEC’s vendor showcase for a complete profile of Bizagi . You can download the full report , which covers Bizagi’s strengths and weaknesses, and a benchmarking analysis of each functionality module according Read More
Finding the Right BPM Tools for Workflow and Project-Based Processes
When it comes to business process management (BPM), it makes sense to “look before you leap.” Organizations considering using BPM to automate or streamline

gartner bpm summit 2009  the Right BPM Tools for Workflow and Project-Based Processes When it comes to business process management (BPM), it makes sense to “look before you leap.” Organizations considering using BPM to automate or streamline business processes should step back and understand what is at the core of each process. Is it a well-defined workflow? Does it have a set of related tasks or steps? Find out how answering these questions can help you define the right BPM solution for your organization. Read More
Oracle Enhances JD Edwards EnterpriseOne at Its Partner Summit
Perhaps the best examples of continuing innovation in the existing Oracle ERP product lines were some announcements at the Oracle JD Edwards Partner Summit 2013

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