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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

includes hyperlinks to content objects  - Business Process Reengineering. Includes business process analysis, design, and/or re-design, in advance of technology purchase decisions. For an in-depth discussion, reference two TEC Articles: CPR on BPR: Long Live Business Process Reengineering. Part I: A Primer and CPR on BPR: Practical Guidelines for Successful Business Process Analysis . Business Intelligence (a.k.a. Analytics ) - A global term used to represent the ability of software to generate information (via reports, graphs, and charts)

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Fonts are the essential elements of any portable document format (PDF) file, but are often taken for granted by most readers. But what if you are a developer and fonts are missing? What should you do? Why does this happen? In the first of a two-part white paper series, explore some of the core PDF concepts, font technologies, and get an introduction to the problem of missing fonts in PDF documents.

includes hyperlinks to content objects  style of type. It includes the letter and number set, special characters, as well as diacritical marks (accents). Furthermore, a font specifies the member of a type family such as roman, boldface, or italic type. Within the context of PDF software development, a font is a PDF object commonly referred to as a font object (see Figure 5 on page 7), font dictionary or font data file. A font object contains a set of glyphs, characters, or symbols (such as wingdings). The font object also identifies the font Read More

11 Criteria for Selecting the Best ERP System Replacement


An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision.

includes hyperlinks to content objects  importantly, the support program includes access to valuable resources, services and information that will make the most of your every encounter with your vendor. In addition to standard offerings such as Field Consulting, National Helpline, Installation and Upgrade Support, Software Consulting Services (i.e., custom programming), and Training, the vendors that stand behind their commitment to customers offers exclusive services that have a powerful impact on the success of your ERP implementation: Read More

Microsoft’s Underlying Platform Parts for Enterprise Applications: Somewhat Explained - Part 4


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includes hyperlinks to content objects  in Windows. This content includes, for example, pictures, hyperlinks, video clips, Objects Linking & Embedding (OLE) objects (or any embeddable document type), etc. The sticky note is to enable data to be kept that is not part of the normal system database (as a sticky note would be on a physical desktop),but that can be searched along with the data in the database. This serves the purpose of capturing knowledge in the organization and not just with an individual (see figure below). Could this Read More

6 Reasons to Switch to Cloud-based Expense Management


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The Trap of Accountancy Systems; When to Move on to ERP


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To Upgrade, or Not To Upgrade: That Is Not The Question-But How To Upgrade Is


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includes hyperlinks to content objects  and suffering. A warranty includes parts and labor from a knowledgeable source. Without a warranty, you must either constantly negotiate a time and material deal with the software vendor, or find a third party outlet. Depending on the popularity of your package, this latter option could be extremely difficult. Rationale for Skipping Over Releases Companies may defer implementing a new release of an ERP package if no new, perceived functionality is being provided. This deference may go through several Read More

A Guide to Microsoft’s BI Ecosystem—Understanding Microsoft’s Approach to BI for the Enterprise


In the last 4 to 5 years, the business intelligence (BI) and data management scene has evolved at an incredibly fast pace. Software pioneer Microsoft has extended the reach of its enterprise software solutions to the BI and analytics space by offering a wide variety of software applications to enterprises for performing BI and analytics capabilities based on different organizational needs and requirements. Aiming to help users with their BI software selection efforts, this research series explores the complete Microsoft BI product stack, describing the outstanding features of each of Microsoft’s BI offerings. The first part of this series describes the development of the Microsoft BI product landscape and provides insight into Microsoft’s set of enterprise BI solutions.

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MODX Web Content Management: Vendor Profile


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10 Ways to Use ERP to Lean the Manufacturing Supply Chain


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The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level


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When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy

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