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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 instance cycle time statistics


Converting Service Calls into Sales with Real-time Offer Management
To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel@at the

instance cycle time statistics  companies, and retailers, for instance – are finding that they can increasingly make the right offers, through customer-selected channels, in real time. Thereby, they can heighten their customers’ inclination to purchase their goods and services. These firms are doing this by focusing on inbound interactions that the customer initiates via an interaction center or the Web and leveraging the customer information that exists in their own databases. This real-time offer management process thus provides

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM) System RFI/RFP Template

Content Authoring, Content Acquisition, Content Aggregation, Output and Content Presentation, Workflow Management, Version Control and Management, Development Tool Technical Architecture, Portal Support, Document and Records Management, Search and Indexing Management, Security Management, Digital Asset Management, Reporting and Statistics Management, Performance, Backup, and Recovery, Product Technology 

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How to Achieve Lean Manufacturing


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A Focused Web-based Solution for Chemicals, Drugs, and Mill-based Industries


SSI shows deep understanding of the requirements for chemical, drug, and mill-based industries. Consequently, it has developed such must-have capabilities as potency controls, container movements, top-down and bottom-up traceability, and controls for customs and excise, shelf life, and location validation.

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Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 1


The blogosphere and other media outlets might still be raving about major announcements at Oracle OpenWorld 2009, such as the one about Oracle’s professed strategy of “gently” and thoughtfully assimilating Sun Microsystems. The impending merger (subject to somewhat more difficulty than previously expected, due to regulatory hurdles in Europe) should make Oracle not only the

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In Search of Sustainability with Dassault Systèmes


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Return on Investment for Automatic Time and Labor Management


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KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

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It’s About Time “Legal” Got Involved


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How Renault Improved Sales Performance with Access to Real-time Interactive Data


Renault, a leading motor vehicle manufacturer, was already equipped with many business intelligence solutions but needed a dashboard accessible at any time for a large number of users. Renault started searching for a tool that would allow its sales and marketing teams not only to access data instantaneously and independently, but also to interact with it.

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SAP Means Business with SMEs, This Time for Real


TEC's P.J. Jakovljevic talks about SAP SME news and developments from the global SAP SME Summit in his latest vendor note, including the SAP SME ERP portfolio, SAP Business ByDesign, SAP Business One, SAP Business All-in-One on HANA, and more.

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