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Software Functionality Revealed in Detail
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 telco and business process management


Sagent Technology Teams for Telco e-Business
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial

telco and business process management  is already in the Telco space, and does similar DSL lookups. In addition, Sagent recently purchased Qualitative Marketing Software and their Centrus Product Suite to provide analytic applications. Centrus Real-Time claims to enable companies to better understand and predict customer needs and behavior, compare existing information with current market trends, and allocate resources to retain the most valuable customers and acquire new ones. User Recommendations Customers should include Sagent Technology's

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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Documents related to » telco and business process management

Governance of Federated Business Models


During the last twenty years, businesses migrated from vertical integration to a virtual model, outsourcing all their non-core functions. This has created challenges in aligning the strategies and activities of all these functions dispersed across the supply chain, each in separate legal entities. The next phase of evolution to emerge is the "dynamic federation", or federated supply chain which is governed differently than both vertical and virtual businesses.

telco and business process management  the cable company (or Telco carriers or wireless provider), pharmacist, grocer, delivery company, and others. The concierge eliminates the aggravation of finger pointing when something goes wrong, and takes care of the hassle of integrating all this stuff behind the scenes. The concierge concept would also be highly valuable for helping small businesses get through all the heavy lifting involved in getting a company off the ground—finding and hiring trusted advisors (e.g., lawyer, accountant, etc.), Read More

Telefónica Selects TOA Technologies as a Global FSM Solution


As part of its recent major global IT transformation, Telefónica has selected TOA Technologies as its global field service management (FSM) solution provider. This is a global contract agreement for TOA to be the standard FSM provider with its ETAdirect solution suite, covering all 24 countries in which the telecom provider does business across Europe and Latin America. The

telco and business process management  management, etc. Because the telco is undergoing a global IT transformation and the FSM component was just the second piece of its massive IT puzzle that was chosen, these other enterprise systems have yet to be chosen. The first piece of the IT puzzle was a fault management solution based on the Omega application. I don't think TOA's solution will have anything to do with this application because fault management falls under assurance and WFM is under operations support and readiness. Read More

EDI and XML Integration: Vitria Buys XMLSolutions


In a move designed to further its efforts in integrating EDI and XML, Vitria has announced the purchase of XMLSolutions Corporation. Given that the market for EDI business collaboration is huge, and that XML is the up and coming (and lower cost) standard, we expect the ability to translate bi-directionally between either format will become hugely popular.

telco and business process management  across multiple verticals, including telco/wireless, financial services, manufacturing, business services, and energy/utility. Customers in other vertical markets beyond those already addressed by the vendor should attempt to negotiate with Vitria to trade their vertical market expertise for a reduction in product price. Many vendors have been successful in these types of vertical integration partnerships, and Vitria may be eager to tackle additional ones. Read More

So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit?


Peregrine Technologies, a company with strength in infrastructure management solutions and burgeoning E-commerce aspirations has purchased Telco Research, a specialist in voice and data network monitoring.

telco and business process management  Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit? So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit? E. Robins - February 25th, 2000 Event Summary PriceWaterhouse is playing the game of minimizing risk (they read preparedness) in the digital-business sphere. In many ways, they are right in thinking that digital-business preparedness has a major influence on the decision of what Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

telco and business process management  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application's ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More

Core HR Systems: Flawless Execution Enabling Strategic HR Management


Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.

telco and business process management  HR Systems: Flawless Execution Enabling Strategic HR Management Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. BEGINLYX Read More

Alfanar IT Solutions-Enterprise Content Management


Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM) solutions to both government and private sectors—two sectors undergoing rapid automation and thus in need of ECM solutions in Saudi Arabia. Read this paper to see how alfanar IT plans to address these market needs and the improvements expected with OpenText.

telco and business process management  IT Solutions-Enterprise Content Management Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM) solutions to both government and private sectors—two sectors undergoing rapid automation and thus in need of ECM solutions in Saudi Arabia. Read this paper to see how alfanar IT plans to address these market needs and the improvements expected with OpenText. Read More

Systems Management Buyer's Guide


Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature/function criteria along with less tangible characteristics in order to make an appropriately calibrated decision. Download this guide from Dell KACE for a comprehensive feature/function checklist, as well as additional considerations for evaluating systems management solutions.

telco and business process management  Management Buyer's Guide Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature/function criteria along with less tangible characteristics in order to make an appropriately calibrated decision. Download this guide from Dell KACE for a comprehensive feature/function checklist, as well as additional considerations for evaluating systems management solutions. Read More

Logi 9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

telco and business process management  9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to Read More

How IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers


The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are demanding a more precise view into the workings of the organization, and their stakeholders want answers now. Learn how business intelligence (BI) solutions can help business managers track performance against metrics, and make higher quality, more timely decisions.

telco and business process management  IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are demanding a more precise view into the workings of the organization, and their stakeholders want answers now. Learn how business intelligence (BI) solutions can help business managers track performance against metrics, and make higher quality, more timely decisions. Read More

Explore Your Business at the Speed of Thought


For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to relevant information. But IT departments can’t react quickly enough to meet the dynamic needs of the organization while keeping costs within budget. Learn about business intelligence (BI) solutions that can help you extend the reach of BI to all information workers.

telco and business process management  Your Business at the Speed of Thought For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to relevant information. But IT departments can’t react quickly enough to meet the dynamic needs of the organization while keeping costs within budget. Learn about business intelligence (BI) solutions that can help you extend the reach of BI to all information workers. Read More

Business Intelligence in SAP Business All-in-One: Improve Transparency and Agility


Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins, and liquidity; streamline processes; improve agility; and become a best-run business. Find out more in this report about a preconfigured solution.

telco and business process management  Intelligence in SAP Business All-in-One: Improve Transparency and Agility Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins, and liquidity; streamline processes; improve agility; and become a best-run business. Find out more in this report about a preconfigured solution. Read More

EMC Documentum: A Brief on Its Content Management Offerings in 2012


The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC's director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives.

telco and business process management  Documentum: A Brief on Its Content Management Offerings in 2012 The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC's director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives. Read More

How Integrated Facilities Management Software Automates Facilities Management


Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.”

telco and business process management  Integrated Facilities Management Software Automates Facilities Management Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.” Read More